Our Commitment to Health

To our Patients, Friends, and Neighbors,

We regard our responsibility to promote safety for our staff, patients, and community as a priority.

With guidance from the CDC and the American Optometric Association, along with state direction from the IL Governor’s office, we are continuing all services.

In order to protect the health and safety of our patients, staff and community, we have implemented Kaye Eyecare COVID-19 Protocols, a series of screening measures and safety precautions designed to minimize risk. These Protocols, along with the CDC recommendations on masking in healthcare facilities, enable our team to continue providing our patients exceptional care, quality, and service.

Kaye Eyecare Masking Policy & COVID-19 Protocols

As a healthcare setting, Kaye Eyecare is adhering to IL State mask guidance. On October 15th, 2022, the IL state requirement for universal masking in healthcare settings was lifted with recommendation to follow the CDC guidelines.

We will continue to follow CDC recommendations for universal mask wear. These recommendations are dependent on the Community Transmission metric and KEC masking requirements will be updated on a week-to-week basis to match this guidance. We will endeavor to update our signage to reflect variations in a timely manner and thank you for your understanding.

When Community Transmission is Low, Medium, or Substantial, the CDC does not require masks be mandated in healthcare settings, so our patients and staff will similarly not be required. In these circumstances masks are still recommended. Some patients and staff will still choose to wear a mask to reduce risk and we ask you respect individual masking decisions.

When Community Transmission is High, the CDC still requires masks be mandated in healthcare settings, so our patients and staff will be asked to wear a mask. When face coverings are required, please contact our staff if you believe you have a health condition requiring accommodation.

Upon entering, hand sanitizer is available for your use. You will be asked to fill out a series of COVID-19 screening questions using a sanitized clipboard and pen. Pending your responses, a member of our staff may record your temperature. Following this, your appointment will continue as normal, with added disinfection and precautionary health procedures. Within the office, we recommend distancing six (6) feet from others when possible.

To minimize the risk of COVID-19 spread in office, we request additional family members or guests do not accompany patients unless necessary.

For patients with prescription materials to pick up, please enter our office for normal services.
If you prefer, we will be continuing curbside services during operating hours. Call us when you arrive.

During the COVID-19 pandemic, please reschedule your appointment if you become ill, show a temperature, exhibit symptoms associated with COVID-19, or are / have been exposed to COVID-19.

For our existing and new patients with ocular emergencies:
Dr. Preston Kaye remains available for 24-hour emergency care to see patients with red eyes, sudden vision changes, injuries, and other urgent issues. As always, but especially during this time of COVID-19, we urge you to seek eye care from an eye care specialist and not an emergency room. Our doctors are also available for Telehealth Consultations.

We know you put your trust in our office to deliver your ocular care and we remain committed to honoring that trust.

Think Positive, Be Positive, and See a World of Difference.

Drs. Liesl and Preston Kaye, Dr. Antonia Mourelatos, Dr. Kimberly Robertson
Cindy, Cyndi, Denise, Jodi, Kathleen, Kelsey, Kim, Linda, Lucy, Mary, Melanie, Michelle, Terri

Per the CDC, in counties with reduced Community Transmission of COVID-19, masks are recommended, but not required within healthcare settings. For additional information about Kaye Eyecare’s updated masking policy and COVID-19 Protocols,click here.